I’m a Sales Operations, Enablement, and Customer Experience leader with 11 years of experience driving large-scale commercial transformation in global organizations. I specialize in turning complex, fragmented sales environments into simple, scalable, and customer-centric systems — aligning people, process, data, and technology to drive Salesforce adoption, pipeline/forecast reliability, and growth. Highlights include leading multiple Salesforce transformations, building global sales enablement strategies, launching integrated forecasting capabilities, and designing digital customer experiences that feel Amazon-like for B2B customers. My work has supported multi-region teams across North America, LATAM, and global markets, delivering measurable improvements in customer experience, pipeline health, and seller productivity. My leadership style is highly collaborative and change-driven — I focus on bringing teams along the journey, partnering cross-functionally with Sales, Finance, IT, Digital, and Strategy, and translating executive vision into executable operating models. I’m passionate about roles where I can lead at scale, build high-performing teams, and help organizations grow through better systems, better data, and better customer experiences.