With over eight years of experience at Barry Callebaut, I serve as a Sales Operations Manager for retail and national food manufacturers in the West and Central West USA regions. My role focuses on providing comprehensive operational support, including contract management, pricing, forecasting, and issue resolution. Through cross-functional collaboration with marketing, finance, R&D, logistics, and other teams, I ensure alignment with organizational goals and a seamless customer experience. Leveraging my expertise in sales management, financial reporting, and communication, I mentor a team of sales operations professionals to optimize processes and enhance performance. By driving data-informed strategies and fostering collaboration, I contribute to Barry Callebaut's mission of delivering exceptional customer satisfaction in the food and beverage industry.